Isabel Marant attaches great importance to the processing, confidentiality, and security of your personal data. We strive to offer you personalized services, all the while respecting your personal choices and privacy.

By using our website "www.isabelmarant.com" (hereinafter, the "Website") or shopping in our Isabel Marant stores (hereinafter, the "Store(s)"), you acknowledge that you have read the present Privacy Policy (hereinafter, the "Privacy Policy"), which governs the use and protection of personal data collected while customers use our Website or shop in our Stores, i.e., any information that directly or indirectly identifies a data subject as a person (hereinafter, "Data" or "Personal Data"), such as your first name, last name, postal address, email address, and customer number.

Valid from April 18th 2024

1. WHO IS THE DATA CONTROLLER?
2. WHICH DATA DO WE COLLECT?
3. HOW DO WE USE YOUR DATA?
4. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
5. WHAT ARE YOUR RIGHTS?
6. WHO CAN ACCESS YOUR PERSONAL DATA?
7. WHERE DO WE TRANSFER YOUR DATA?
8. SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA
9. MISCELLANEOUS

1. WHO IS THE DATA CONTROLLER?

IM PRODUCTION, a simplified corporation (French SAS) with a share capital of 550,000 euros, registered with the Paris Trade and Companies Register (RCS) under the number 403 24 30 58, and headquartered at 50 rue Croix des Petits Champs, 75001 Paris, France (hereinafter, the "Company" or "We/Us"), is the data controller, and as such, is responsible for defining the purposes for which your Data is collected.

Nevertheless, if you purchase products in a Store outside of France, the Store in which you purchased your item(s) or placed an order is solely responsible for any processing required to manage the transactions and invoicing associated with your purchase.

If you have questions about your Personal Data, please contact Us by email (gdpr@isabelmarant.fr) or via the contact form on our Website, selecting "Privacy Policy" as the subject of your message.

2. WHICH DATA DO WE COLLECT?

The Company may collect a variety of different Personal Data during your visit to our Stores or Website. Personal Data refers to any information that can be used to identify you, either directly (e.g., your name) or indirectly (e.g., a unique customer number), as a person. We collect Personal Data such as:

- Your identification information and contact data (first name, last name, email address, telephone number, postal address);

- Your gender and date of birth;

- Your purchase history on the Website and in the Stores;

- Your contact preferences;

- Your browsing data on our Website (e.g., the date and time of your connection and/or visit, the pages you view, etc.), the type of terminal and browser you are using, your location, the language of your browser, your Internet provider, your IP address, and if applicable, your login information for social networks; and

- Your communication (emails, etc.) with our Customer Service department.

On the various pages of the Website, We will indicate which Personal Data is required to fulfill the purposes described in Article 3. If you do not complete these mandatory fields, We will not be able to answer your inquiries and/or provide you with the products and services you have requested. All other entries are optional and simply allow Us to get to know you better and improve our services and communication with you.

In our Stores, or during special events (e.g., exclusive sales in our Stores), We may collect additional Data to meet the conditions and for the specified purposes of the respective occasion.

3. HOW DO WE USE YOUR DATA?

We use your Personal Data for the purposes that are defined in accordance with the nature of our relationship. The Company only collects your Data if it has a legal basis for doing so.

Depending on the context in which your Personal Data is collected, it may therefore be used for one or more of the following purposes:

4. HOW LONG DO WE KEEP YOUR DATA?

We retain your Personal Data for the amount of time that is required to fulfill the purpose(s) for which it was collected. Our retention periods are as follows:

• Data collected while purchasing an item in a Store or placing an order on the Website: for the amount of time that you remain a customer, and up to three (3) years from your last interaction with Us. Please note that invoicing data is kept for ten (10) years from the date of the invoice;

• Data collected during the creation of a customer account: until you request that your account be deleted on the Website or in a Store, or three (3) years after your last interaction with Us;

• Data collected while using services offered on the Website or in a Store: until the end of the service, once you unsubscribe from said service, or three (3) years after your last interaction with Us;

• Data collected while making inquiries to our Customer Service department: until the respective inquiry is processed.

If you consent to the use of cookies, We will only store said cookies on your computer for the amount of time required by applicable regulations. For more details on this topic, please see our "Cookie Policy."

Some of your Data may be kept in archived form (with restricted and strictly limited access) for the purposes of meeting our legal, accounting, and tax-related obligations, as well as to manage any eventual claims or warranty requests, and only for the applicable legal prescription periods.

At the end of the above-mentioned periods, it will be deleted or irreversibly anonymized.

Your bank details are stored by our payment service providers. When placing an order on the Website, you must enter your bank details in the fields provided. To facilitate your orders, you may choose to have the payment service provider securely store your bank details (so they can be used for future purchases on the Website) by checking the "Save your payment details" box.

5. WHAT ARE YOUR RIGHTS?

As per applicable data protection regulations, you have the following rights which can be exercised at any time:

- Right to information: you have the right to obtain concise, transparent, and intelligible information about your rights and the ways in which We process your Personal Data. This information is contained in the present Privacy Policy.

- Right of access and rectification: you have the right to access all the Personal Data that We have collected which pertains to you, and to have your Personal Data rectified if it is inaccurate, obsolete, or incomplete.

- Right to erasure (right to be forgotten): you have the right to have your Data erased or deleted. However, you may not be able to exercise this right if an overriding legal ground exists or We have a legitimate interest to retain your Personal Data.

- Right to object: you may, at any time, request to no longer receive correspondence from Us relating to our news and offers. In particular, you can use the hyperlink included in each of our emails for this purpose.

- Right to portability: under certain conditions, you have the right to request that your Personal Data be transferred to another data controller.

- Right to define the fate of your Data: you have the right to create general instructions regarding the fate of your Personal Data after your death.

You can exercise some of the rights above via your customer account on the Website, or by contacting our Customer Service or writing to Us at the following address: gdpr@isabelmarant.fr. In order to ensure that your Data is not misused by third parties, We may ask that you provide additional information to verify your identity.

We will do our best to quickly process your request.

6. WHO CAN ACCESS YOUR PERSONAL DATA?

Your Personal Data is mainly processed by the Company's internal departments that are responsible for handling your requests. In this respect, We ensure that only duly authorized persons have access to your Personal Data, and only when such access is necessary for the aforementioned purposes. However, if necessary, We may also share your Data with:

- other entities of the group (to which the Company belongs), to provide you with the same personalized service throughout the world, regardless of the Store you choose to shop in;

- our trusted third-party service providers, who act as subcontractors on our behalf and per our instructions only. Your Personal Data may therefore sometimes be shared with the following third parties: Internet providers and operators of the Website, payment service providers, companies specializing in IT services; carriers and logistics service providers; marketing firms; companies specializing in market research and data processing.

We carefully select each of these third parties based on the guarantees they offer in terms of data security and confidentiality, as per all applicable data protection regulations and requirements.

We may also let you use your login details for certain social networks, so you can (if you wish) share certain information available on the Website. In such a case, We will receive your login information for the respective network. Please note, however, that these third-party social networks have their own privacy policies. We therefore recommend consulting these policies before connecting to and sharing on these networks.

Your Personal Data may also be transferred to third parties for the following reasons:

i. Processing in accordance with the purpose(s) for which your Data was collected, and for which you provided your consent;

ii. In the event of a legal procedure, a mandatory request from a public authority, or any other case where We are required by law to transfer your Data;

iii. If the Company is involved in a merger, acquisition, or transfer of assets.

7. WHERE DO WE TRANSFER YOUR DATA? 

Your Personal Data may be transferred to a country outside the European Economic Area where the applicable regulations on Personal Data differ from those that apply in the European Economic Area. If We are required to transfer your Personal Data outside the European Economic Area, such a transfer is done in a secure manner and in compliance with all applicable regulations.

We transfer your Personal Data in order to properly respond to your requests and to provide you with a harmonious level of service, regardless of the Store you visit.

We demand that the recipients of Data comply with the conditions outlined in the present Privacy Policy, and take all the necessary measures to ensure the same level of protection as that required by European regulations, for example by signing appropriate contracts (e.g., standard contractual clauses or binding company rules).

8. SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA

We implement technical and organizational security measures to protect and prevent any loss, alteration, destruction, or unlawful use of your Personal Data.

We take all the necessary steps to ensure our partners maintain a similar level of data protection as our own. We also ensure that your transactions are secure by implementing appropriate measures to combat fraud.

9. MISCELLANEOUS

The present Privacy Policy may be modified at any time to reflect changes in regulations and/or our Data processing practices. In the event of a modification, We will inform you and publish the updated version of the Privacy Policy in the "Legal Notices" section of the Website.

To file a complaint regarding the processing or protection of your Personal Data, please visit the website of the CNIL (French National Commission on Informatics and Liberty): https://www.cnil.fr/.