Can I cancel or change my order?
Once your order is confirmed, it’s immediately sent to our Atelier for processing to ensure the fastest delivery and can no longer be changed or canceled. However, upon receiving your order, you have 15 days to request a return (right of withdrawal) for some or all of the items in the order. You will then have another 15 days to return the item(s) to us. A return fee of 7€ will be deducted from the amount that is refunded for your order.
Once your order is confirmed, it’s immediately sent to our Atelier for processing to ensure the fastest delivery and can no longer be changed or canceled. However, upon receiving your order, you have 15 days to request a return (right of withdrawal) for some or all of the items in the order. You will then have another 15 days to return the item(s) to us. A return fee of 7€ will be deducted from the amount that is refunded for your order.
